
Jojo Serote
Cannot send money internationally due to some technical error saying that "I need to change the language into English" unfortunately, I am already using english letters or information that the application was asking.. I hope they will help or guide me on how to fix this issue with there app.
2 people found this review helpful

Sami Ahmed
The app is good, but branch customer service is very poor. I just need to add my signature (without it, international transactions are blocked and transfers above 2000 SAR to another bank are not possible). Despite visiting the branch many times, they still haven’t added my signature and keep asking for different documents (passport, Iqama, salary slip, etc.). For such a simple requirement, the process is unnecessarily delayed and every visit they demand something new.
15 people found this review helpful
Al Rajhi Bank
September 12, 2025
Welcome,
To serve you better, we are happy to assist you via email Care@alrajhibank.com.sa
or by contacting us on our tool-free number 8001244455
We appreciate your understanding and look forward to serving you better in the future.

sherinb123
Issue for Daily transfer limit. Visited branch to update the signature almost 1 month ago, still not possible to change my limit. Tried through application, customer care number many times. Registered complaint in the application, send complaint to alrajhi email, but still no use. Issue with international transfer also. Not possible to add beneficiary for bank through transaction, shows error. Added beneficiary for C2C (moneygram), but not able to send money, shows error.
16 people found this review helpful