TikTok Shop Seller Center

App refuses to boot correctly, and I always have to restart it AT LEAST once in order to make it work. UX is frustrating, you can only withdraw money after 24h and set expedition service via the desktop web app. Support tickets take ages to be resolved. Sky high fees plus hidden charges. You're charged 6% for free shipping program, yet most user won't even get the benefit since it is exclusive to Plus users and sometimes paid campaigns are forced on you suddenly, racking up the fees more.

The TikTok Seller App has no proper safety or protection policy for sellers. The platform often sides with buyers even when sellers provide proof. On top of that, the fees are too high — they cut too much from every sale, making it hard for small sellers to earn fairly. The app really needs better support and more balanced policies for sellers. Very Disappointing

App have security issues.My product listings keeps getting duplicated by scammer accnts from China which are able to syphone my algorithm & sales traffic and no matter how many times I report the issue, it keeps recurring every week fr a year now. Watermark & logos are useless. I hv to keep checking daily to report~on repeat cycles! Come on IT dept do something already! Why is TT not as strict to scammers as u are towards us sellers?? Double standards! Sellers always got penalised immediately!