Hertz 24/7 Mobility

4.6
3.72K reviews
1L+
Downloads
Content rating
USK: All ages
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About this app

Flexible van and car rental by the hour or by the day.

About Hertz 24/7 Mobility

Do you need to transport large items that won’t fit in the car, or simply need a vehicle for a while? Look no further with Hertz 24/7 Mobility. Our cars and vans are ready and waiting for you – available to hire from convenient locations in your neighbourhood.

With our Hertz 24/7 Mobility App you can book a car or van anytime while on the go. A few minutes before your rental starts, you can unlock the vehicle via Bluetooth. Just book, unlock and drive.

Wherever you are, a Hertz 24/7 Mobility vehicle is not too far away, so you can pick up at any hour, any day, any location. Need to make a last-minute change to your reservation or update your account information? Hertz 24/7 Mobility is at your fingertips. Save time booking a vehicle by adding your favourite locations to your profile.
Updated on
23 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Location and Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
3.71K reviews
Sidious_09
7 December 2024
Absolutely awful, do not use this app or its services. Not only was it a lengthy and annoying process to get your documents accepted to start a rental, but even after they got accepted, they were rejected again when I tried to unlock the van, making me lose half a hour of rental time trying to get them accepted again. Then it wouldn't let me extend the rental time, making me have to pay a fine on top of the extension price. Finally it wouldn't let me stop the rental and I had to do it by call.
7 people found this review helpful
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The Hertz Corporation
9 December 2024
Apologies if you encountered issues during your rental. Please ensure to submit the documents once and don't update them during rental. Extensions only work if there is availability at the selected location.
Richard Smart
1 November 2025
App is dreadful. Arrived at the pickup location and found 2 vans at the spot. The app wouldn't allow me to start the rental as no vehicle was assigned. Contacted support via chat (no option to call) and was strung along for 20 mins and finally told that both vans were under maintenance and that they had "system issues". Avoid this service at all costs
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Matthias Fielden
4 September 2025
Easily the worst customer service of any company I've ever worked with. The website to get to the app in the first place barely works, and after hours of figuring it out the app automatically rejected my application after misreading my ID in its automated check. it then told me (in french, for some reason) that I had run out of attempts to verify my ID, and to contact support. when I did, I got through to a bot who told me my entire process had been cancelled and that I could not make any appeal
2 people found this review helpful
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