
Yuzhen Wang
It should automatically save the process, or instead of say "save and exit" just say "save progress". The application is asking so many things when you go and find the answer the application is gone doesn't matter how far you have gone. It is very annoying I had to do it from scratch 2-3 times as it just lost the progress with no warning.
1 person found this review helpful

Maria Mariasharp
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Very, very bad. Difficult to find any worse Both are very bad. Scanning the passport is a game. Will it work or not this time? The reference given is another game. Can not just save. I am trying to pay for the ESTA application form, no possibility to do so, once PayPal, first choise failed. If I try to start a new one, I can't either. How the hell shall I manage to pay for this?- when I enter the reference number received, sometimes it accepts, sometimes and most times do not. Beyond 👎

Jim Cromie
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Frustrating fail to read a passport. First off the instructions are obtuse. They say to put the phone on the passport, but the illustration shows motion like they're taking a picture or a video. it is n f c and I finally succeeded by laying the phone on the inside front cover of my passport. but then I couldn't select US as the issue.Or there is no pull down empty list to check from
3 people found this review helpful