UniFi Protect
4.6star
18.3K reviewsinfo
1M+
Downloads
USK: All ages
info
About this app
UniFi Protect brings the full functionality of our web-based camera security application to your mobile device. Adopt and manage your Protect devices, stream low-latency livestreams, and download localized recordings directly to your phone. Designed for residential and commercial use, UniFi Protect also allows you to:
• Maintain complete data privacy with Cloudless recording storage.
• Quickly scrub through hours of Timelapse footage to pinpoint the exact moments you're looking for.
• Personalize security notifications based on a wide variety of individual, vehicular, and atmospheric-based detections.
• Maintain complete data privacy with Cloudless recording storage.
• Quickly scrub through hours of Timelapse footage to pinpoint the exact moments you're looking for.
• Personalize security notifications based on a wide variety of individual, vehicular, and atmospheric-based detections.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.6
16.5K reviews
Sven Fehler (Sv443)
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September 12, 2025
Not once has fluid playback even though the connection status is "good", it just always stutters. The app often gets stuck when scrolling through events and needs a restart, especially the longer it was open. Also it continuously prompts to re-adopt my cloud key even though it still shows the cameras and when I try to do it, it errors out.
1 person found this review helpful
Ubiquiti Inc.
September 12, 2025
Hi, we’d like to help. Do you experience playback issues on the web interface as well? Please reach out to us at mobile-support@ui.com with a report key so we can provide assistance! The key can be gathered by doing at least 10 quick taps on the version number in the Account view.
J H
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September 10, 2025
poor performance. app cannot connect to UniFi console until phone is restarted. other devices have no issue connecting when this device fails to connect or load the app. reply to dev response; i cannot generate a "key" as the app will be stuck at the "UniFi Protect" app splash screen if not previously launched. notifications of events still come through though.
3 people found this review helpful
Ubiquiti Inc.
September 8, 2025
Hi, we’d like to help. Have you experienced connection issues prior the latest update as well? Please reach out to us at mobile-support@ui.com with a report key and/or screenshots of your issue so we can provide assistance! The key can be gathered by doing at least 10 quick taps on the version number in the Account view.
Tim K.
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July 10, 2025
It's a good app except the most annoying problem is that there's no way to use unique notification sounds. So, a text message on my phone sounds like a doorbell ring, which sounds like a motion detection, which sounds like... (everything else). As every notification type sounds the same, it's easy to tune them out only to find out that one of the notifications was actually important. Please fix!
3 people found this review helpful
What’s new
Improvements
- Improved the user experience for USL Entry.
- Improved the user experience for USL Entry.
App support
About the developer
Ubiquiti Inc.
support@ui.com
685 3rd Ave Ste 2702
New York, NY 10017
United States
+1 646-780-7958
